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The Growing Problem of Workplace Incivility: The Week in Review

The Manager's Handbook: Solutions to your 8 everyday workplace challenges
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Business Management Daily
Note to Readers: Business Management Daily is committed to bringing you daily news and advice on the issues that affect your field the most. But, since we know you don't always have time to check up on the trends daily, we've created this weekly roundup of the week's most popular articles, events, advice and products. Enjoy!

Workplace incivility: How to reduce rudeness, encourage courtesy and foster professionalism
November 22, 2015
From raunchy reality shows to parent brawls at Little League games, incivility seems to be everywhere — so it's no surprise that rudeness has also invaded the workplace. Squabbling employees, screaming managers, colleagues who never respond to emails, co-workers who send texts while you're talking to them... all these people seem to have forgotten the basic rules of courtesy and respect. Read More

More money, more problems: Solutions to 8 main manager headaches
November 23, 2015
The biggest challenge for managers? Managing your own workload. From finding good hires to putting out fires, there's a lot on your plate. Now help is here... Read More

Sample job descriptions and killer interview questions
November 24, 2015
Job descriptions are the cornerstone of communication between you and your staff. After all, it's hard for supervisors to measure job effectiveness during performance reviews unless you and the employee both know what you expect. Also, carefully drafted job descriptions can be useful tools in court. Read More

How to be comfortable with conflict
November 25, 2015
If you are going to be a good role model and lead by example, you will have to get comfortable with confronting conflict. The problem is that as much as leaders express their discomfort with conflict, they are even more averse to confronting it. For this reason, it's a good idea to understand that there is a difference between confronting a conflict and being directly engaged in it. Read More

How to supervise work you know little about
November 26, 2015
It's quite a compliment to be chosen to supervise work you're not familiar with. The assignment shows that management has a great deal of faith in your skills as a supervisor—so much so that, despite what you don't know, they're confident you'll get the job done. Of course you get butterflies, and the new staff is looking to you for direction and leadership. And some of them may be thinking, "What do you know about what we do?" But here's your opportunity to prove to your organization—and yourself—that you have what it takes to be an effective manager: Read More

10 FBI tricks for effective persuasion
November 27, 2015
Contrary to what many people believe, FBI agents use persuasion to get the job done in the majority of cases—not brute strength or other bullying tactics. And as managers, executives and leaders, persuasion is a skill that is as instrumental to your success as it is to an FBI agent. Persuasion, at its core, requires emotional intelligence because it is essential that you have enough awareness of emotions to develop rapport with another individual. Here are 10 tricks of the FBI trade that will help you to get people to lean toward your way of thinking when it matters most: Read More

5 years in, what's ahead for Affordable Care Act compliance?
November 28, 2015
More than five years after its enactment, the Affordable Care Act (ACA) continues to be one of the top concerns for employers, and rightly so: The ACA is one of the most comprehensive laws impacting employee benefits since the Employee Retirement Income Security Act of 1974. Phased implementation of the ACA requirements has kept employers consistently busy over the past few years, but there is still more to come. Throughout the end of 2015 and into the first half of 2016, employers will continue to focus on the employer shared responsibility provisions of the ACA, tackle the new reporting requirements (not an easy feat, to say the least), and begin planning for the "Cadillac" plan tax. Here is your "simplified" cheat sheet and some tips for what's ahead. Read More

The Manager's Handbook: 104 Solutions to Your Everyday Workplace Problems is about solving problems, just as the title says. But it's also about making things better for you and your employees.

This wisdom-packed handbook will ease your pain, no doubt about it. That's the problem-solving part.

The handbook also helps you achieve tremendous gains—in your relationships with employees ... in how you inspire them to greater creativity and productivity ... and in your own value and reputation within your organization.

The 104 solutions are organized into eight sections, each a mini-handbook on its own: book cover
  • Communication Skills—from earning employees' trust to inspiring healthy conflict
  • Coaching & Motivating—a key to ensuring MVPs keep playing on your team
  • Discipline & Termination—how to be fair but firm, and stay out of court
  • Employee Performance—how to get your people to meet your expectations (or exceed them)
  • Hiring & Interviewing—everything from how to spot liars to measuring the results of your decisions
  • Leading Teams—better brainstorming, avoiding bossy know-it-all remarks, knowing when to step back and let self-managing teams thrive, and much more
  • Management Skills—from the top 10 manager mistakes to 11 tips for hosting meetings that inspire your people Legal Risks—the must-have knowledge to help keep your company—and yourself—out of harm's way
You'll consult this handbook weekly, perhaps even daily. Whenever a problem crops up, your handbook will be at your fingertips. And as you become a better problem-solver—and a better manager overall—the higher-ups in your organization won't help but notice.

The Manager's Handbook includes sidebars on key issues, and quizzes to help you lock in your new knowledge. The more you use this resource, the more you'll become an indispensable member of your organization's management team.

Order now and enjoy our money-back guarantee >>
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