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Use Outlook to Better Prepare Meeting Attendees: 4 Helpful Tools

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Use Outlook to better prepare meeting attendees: 4 helpful tools

Let's say you have a meeting scheduled to discuss customer complaints. You have forwarded the emails to meeting attendees regarding customer complaints with the goal of coming up with a new process for quicker resolution.

To prepare for the meeting, attendees search their inboxes, computers and network drives to find email messages and the related files they'll need to begin visualizing a process. If it is too cumbersome a task, they'll simply come unprepared, costing valuable time in the meeting. By inserting some of these objects right into the meeting notice, you can help attendees better prepare for the meeting.

Outlook is so much more than email and the occasional reminders and appointments. Now, one volume can train you on its goldmine of hidden tools plus brief you on the latest and coolest features that have users shouting, "It's finally in here!" Microsoft Outlook 2013: Beyond E-mail to E-fficiency shows you exactly how to get more out of Outlook and make it your go-to project manager.

Outlook items

Compose a new meeting. First, you see the familiar paperclip, which is how we attach documents, spreadsheets and other files. But, you can also attach other Outlook items. The button next to the paperclip, which looks like a yellow envelope with a paperclip on top of it, is what you use to attach those email messages from customers. If you will be covering how to assign the work involved in the project, you could attach those tasks.


Next, you can insert a diagram into the meeting information to help attendees start thinking about the new process. In Office 2007, 2010 and 2013, you can create high quality diagrams without professional graphics help using SmartArt. Click on Process and choose the type of diagram you would like to use. It's not necessary to type in the boxes with SmartArt. Instead, input the data in the Type Your Text Here panel. It will automatically right-size the diagram objects.

The secret to business success often isn't working extra hours, networking with the right people or having the more awesome degree. It's about knowing how to get the most out of the tools you already have, like Microsoft® Outlook®. If you only use Outlook for mail and scheduling, you're missing some of its most helpful tools. Microsoft Outlook 2013: Beyond E-mail to E-fficiency captures the full potential of Outlook.


Another Outlook 2010 and 2013 item in the Illustrations group is the Screenshot button. Maybe the customer complaints are about a particular error message on a screen. With the error message re-created on your screen, on the Insert tab, Illustrations group, click the Screenshot button. Click the first thumbnail to put the whole dialog box in, or click on the Screen Clipping options to select just the error message. Selecting Screen Clipping will gray out the last screen you were on and turn your cursor into crosshairs, so you can draw a box around the part of the screen you want to include. One important note: If you want to use Screen Clipping, the screen you want to clip from must be the last one you viewed.

Quick Parts

One more feature of Outlook 2007, 2010 and 2013 is Quick Parts. If you frequently use the same words, phrases or paragraphs, you probably open up old meeting notices or emails to copy and paste. With Quick Parts, you essentially have a permanent clipboard. For example, say you have specific language that you use for mandatory meetings. Here's what to do:

  • Type the verbiage into a new email or copy the verbiage from an existing email.
  • On the Insert tab, in the Text group, choose the Quick Parts button, then Save Selection to Quick Part Gallery.
  • Complete the dialog box with a name and description to make it easy to find again.
  • Click OK.

To use it again, just click the Insert tab, look in the Text group and click the Quick Parts button. You'll see the one you just created in the drop-down list.

Melissa Esquibel, a Microsoft® Certified Trainer with more than 25 years of experience in information technology, has adapted her popular webinar to bring you the Microsoft Outlook 2013: Beyond E-mail to E-fficiency Executive Summary.

In just minutes, you'll be able to:
  • Master the top five changes Outlook has adopted to keep getting better
  • Microsoft Outlook 2013Get your messages and discussion threads organized
  • Tap the full power of folders
  • Create appointments and meetings in 3 ways you probably never knew before
  • Color-code calendars with categories
  • Create a project plan with Tasks
  • Use the To Do Bar to get things done
  • Harness Quick Parts and SmartArt as time-savers
Melissa has also included the Q&A session from her original webinar so you can read Melissa's illuminating answers to the questions Outlook's most dedicated users asked.

Efficiency is about making the most of your finite time. If you can save a few minutes every hour, it adds up to big gains in productivity over weeks … months … years. Get Microsoft Outlook 2013: Beyond E-mail to E-fficiency today – and reap the rewards every day.
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