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8 Questions to Ask when Managing a Mistake-Prone Employee: The Week in Review

New EEOC rules on the hiring and managing of gay and transgender workers
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Business Management Daily
Note to Readers: Business Management Daily is committed to bringing you daily news and advice on the issues that affect your field the most. But, since we know you don't always have time to check up on the trends daily, we've created this weekly roundup of the week's most popular articles, events, advice and products. Enjoy!

Managing and motivating the 7 most challenging employee types
March 6, 2016
Do some of your employees require more "managing" than others? Do some enjoy pushing the limits, while others seem totally clueless about the problems they cause? From emotional drama queens to lazy slackers, all of these aggravating folks can be considered "Challenging Employees" — people who consume an inordinate amount of your time and energy, but are not really bad enough to fire. Tolerating these harmful behaviors is definitely NOT the best solution. That's why we've teamed up with syndicated columnist and workplace expert Marie G. McIntyre, Ph.D., to present this must-attend training webinar. Read More

Employment law update 2016: The new HR rules
March 7, 2016
Keeping up with employment law changes is an important part of your job ... and HR has seen an explosion of new rules and regulations from Washington in the past few years. Are you in compliance? With Congress stuck in partisan quicksand, the Obama administration has used an alphabet-soup of regulators—DOL, EEOC, NLRB, IRS—to carry out an aggressive worker-friendly agenda. New requirements for employers are also coming from key U.S. Supreme Court rulings. Even state and local governments are turning up the heat. It's vital for you to know what's going on ... and how to respond. Read More

Talent based interviewing: Best questions and best practices
March 8, 2016
Traditional interview questions focus on the applicant's past: Where have you worked? What have you done? What have you learned? But you need to know how people will perform in YOUR workplace. Enter talent-based interviewing. Today's fast-moving workplace has changed what we need from employees and, therefore, how we hire them. Talent-based interviews better assess candidate talents and attitudes toward actual workplace situations. On March 23, you and your management team can learn how to ask the right questions ... and get the right candidates. Read More

Mistake-prone employee? 8 questions to ask
March 9, 2016
Errors slow productivity and frustrate everyone. So it's tempting to chastise or terminate employees who repeatedly make mistakes. But don't be so quick with that trigger finger. Employees make slip-ups for different reasons—miscommunication, carelessness, lack of training, unfamiliarity with the process and more. Good management means finding out why mistakes occur. First, determine the circumstances under which mistakes tend to occur. Are errors connected to certain tasks? Find how often an employee makes mistakes and whether other workers are involved. Then ask questions like these ... Read More

Be alert for tax season con involving W-2s
March 10, 2016
If your CEO sends you an email requesting a list of employees and their Social Security numbers, watch out! It may be part of an elaborate phishing scheme in which con artists harvest employees' identifying data, use it to file fraudulent tax returns and then pocket tax refunds. Read More

4 steps to regain control of your bulletin board
March 11, 2016
When was the last time you reviewed your break room bulletin board? If it's a clutter of yard-sale announcements and sign-up sheets for the softball team, clean it up! First and foremost, bulletin boards are there to hold legally required posters. Take these steps to restore order. Read More

Are your records really ready for inspection?
March 12, 2016
There's nothing like an audit from the IRS or an investigation by a plaintiff's attorney to put a scary magnifying glass on your records management system. "I have been a part of many information governance/records management horror stories," says Braden Perry, litigation, regulatory and government investigations attorney with Kennyhertz Perry, LLC. He has watched more than one organization "create an unneeded distraction when trying to identify relevant material" when it's suddenly needed. We asked Perry for some warning signs that you're not prepared for your system to be examined at close range ... Read More

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