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How to Squash Incivility in Your Workplace: The Week in Review

Make sure your employee handbook will stand up in court.
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Business Management Daily
Note to Readers: Business Management Daily is committed to bringing you daily news and advice on the issues that affect your field the most. But, since we know you don't always have time to check up on the trends daily, we've created this weekly roundup of the week's most popular articles, events, advice and products. Enjoy!

The growing problem of workplace incivility
March 27, 2016
Squabbling employees, screaming managers, colleagues who never respond to emails, co-workers who send texts while you're talking to them … all these people seem to have forgotten the basic rules of courtesy and respect. Offensive behavior among colleagues carries a high price, because "civility" at work means more than just good manners. Respectful treatment creates the foundation for cooperation between individuals and collaboration among departments. When people are rude and disrespectful to one another, they are much less likely to share information, contribute helpful suggestions, or offer assistance with problems. Join us for this special training webinar to find out the strategies you need to turn your office from an uncivil war zone into a collaborative workplace. Read More

How to write an employee handbook a jury will love!
March 28, 2016
Sure, you want your employee handbook to communicate your policies and procedures to your employees. But it must do one more thing that most HR professionals forget. Your handbook must stand up in court and protect your company from a five-, six- or seven-figure jury award. Now yours will! Read More

Personnel records: What to keep, what to toss
March 29, 2016
With all those personnel records around (paper and electronic), it's tempting to have a big spring cleaning. But if you destroy the wrong document, you could destroy your career. And if you keep everything, you may be violating federal rules on the "reasonable" disposal of sensitive documents. Are you confidently up to date on the recent changes to recordkeeping management? Test your knowledge … Read More

Pool rules: Keep your mitts off employee tips
March 30, 2016
For employers with tipped employees, the 9th Circuit Court of Appeals has upheld a federal Department of Labor regulation on tip pools. The regulation says that even if employers pay their tipped employees at least the federal minimum wage, tips still belong to the employees that received them from customers. Unless the employer sets up a valid tip pool that only includes workers who are customarily tipped, it cannot keep or redirect any of that tip money to other workers, and certainly not to the company. Read More

3 steps to take when you're feeling burned out
March 31, 2016
Many people talk about feeling "burned out" casually, but it's a legitimate psychological issue that can affect your physical health. The price of unmanaged work stress can sometimes even be fatal, says psychotherapist Gary Brown, because of heart attacks, strokes and other stress-related illnesses. It's important to get help for yourself and make changes before that level of damage occurs. Being burned out is not just the result of long hours. It can also happen when people don't feel that they have sufficient control over their work or the job is a poor fit. Here's what you need to know to protect yourself from burnout. Read More

Ensure your telecommuting policy addresses tech
April 1, 2016
About 20% to 25% of the U.S. workforce telecommutes at least occasionally, according to attorney Jim Reidy of the Sheehan Finney employment law firm in New Hampshire. Yet, he told HR professionals attending the Society for Human Resource Management's Employment Law and Legislative Conference on March 14, too few employers have an effective telecommuting policy. A good policy addresses many of the technology issues that arise when employees use laptops and cell phones to work from home. Reidy says your telecommuting policy should address three things … Read More

Beware the dirty dozen tax scams
April 2, 2016
The IRS annually issues the "dirty dozen tax scams" that taxpayers should watch out for. Alert: The list for 2016 differs only slightly from recent versions. But the crooks are getting smarter and more tech-proficient every year. Here's a brief summary of the dozen IRS' press releases in February. Read More

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