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9 Things that admins should never forget

9 things that admins should never forget

There are some absolute truths that every administrative professional should live by. Business communication expert Colette Carlson has distilled her wisdom from years of training admins into a list to lead your journey to success. (Next week, listen to a live webcast of Admin Pro Forum 2016 from Orlando to discover more career-building advice.)

1. Embrace change. The pace of change is only going to accelerate, so the quicker you adapt to new technologies, protocols and even office design, the saner you'll stay. Better to be an early adopter than a constant complainer who gets left behind.

2. Everything counts. Every thought you think, every decision you make and every email you send either moves you toward or away from becoming an exceptional em­­ployee. Do you choose to judge another's comments or assume positive intent? Engage or refrain from gossip? Quickly send or carefully proofread emails for clarity and understanding? As admin trainer Joan Burge notes, being a successful admin "isn't about doing one big thing—it's doing 100 things well.”

3. Your network is your net worth. Connect with individuals that can hire you or help you get ahead, gain a skill or introduce you to a person of influence. Don't just think locally, but regionally, nationally and globally. Add diversity to the mix in age, gender and talent.

Admin Pro Forum 2016, the premier training and networking event for the profession, happens next week. Can't make it? Here's your solution: a LIVE interactive webcast of the event. For half the cost of attending, you can experience a day and a half of plenary sessions, workshops and inspiring keynote addresses from some of the admin world's top namesplus receive comprehensive course materials. Sign up for the webcast now!

4. Be a go-giver. Give of yourself, your talent and time. Share your expertise and skills with new admins, lead a meeting or provide unexpected backup to struggling departments. Givers give generously without conditions or expectations of anything in return. And if people are just waiting for someone to take initiative on something, says admin expert Laura Stack, go do it yourself. It's better to take a risk than just sit there and do nothing.

5. Be interested vs. interesting. The greatest gift you can give another is to truly listen with your eyes, ears and heart. Listening fully tells another person they matter and you genuinely care.

6. School is never out for the pro. Do you choose to be educated through biographies, business or self-help books? Or, do you choose fast and easy entertainment? To go to the next level, you have to grow to the next level. Read nonfiction books, take online classes and attend conferences.

You need inspiration. You need appreciation. You need skills. But it can be tough to find the time to travel for them. That's why we created the Admin Pro Forum 2016 webcast. From Excel to minute-taking, scheduling to communication skills, this live event brings master trainers like Lucy Brazier, Joan Burge, Julie Perrine and Laura Stack to your desktop. Get your early bird discount now.

7. The answer is always no if you don't ask. Do your homework, build a case and go ask for what you need to succeed. Even if the answer is no, you'll know more than before.

8. Feedback is a gift. We can't change what we don't see or acknowledge. Rather than resist feedback, use it to adjust your behavior and go further faster.

9. Speak your truth. Your success demands you get comfortable with uncomfortable conversations. Say what needs to be said with respect and candor.

Keep this list handy as you attend Admin Pro Forum 2016 or take advantage of the live webcast of the event ... and share these timeless truths with the admins you network with!


Melissa Esquibel
Moderator, Admin Pro Forum 2016

P.S. Four FREE bonus gifts! All Admin Pro Forum 2016 webcast attendees receive six months of the ADMINISTRATIVE PROFESSIONAL TODAY and OFFICE TECHNOLOGY TODAY newsletters, PLUS members-only access to the and websites at no cost or obligation whatsoever!

P.P.S. Of course, we'd love to welcome you to Orlando for Admin Pro Forum 2016 in person. You'll benefit from Joan Burge's inspiring luncheon keynote … our FREE pre-conference seminars on Wednesday, June 15th … THREE intensive breakout sessions … and our famous Interactive Breakfast Roundtables.

Either way, TIME IS RUNNING OUT, so sign up for the webcast or the conference today!

And remember... your satisfaction is unconditionally guaranteed.  If you decide the event isn't everything we've promised AND MORE, let us know. We'll immediately refund 100% of your tuition. No hassle, no questions asked. It's that simple.

Register Now

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Featured Speakers:
* 10+ Speakers
* More Than 20 Skills-Building and Motivational Sessions
* FREE Pre-Conference Training Session
* 3 Post-Conference Workshops
* Interactive Breakfast Roundtables
* Outstanding Networking Opportunities
* Fast-Paced, Informative ... and FUN!!

Featured Sessions:
  • Advanced Minute-Taking
  • You're the SharePoint Administrator: Now What?
  • The Modern Administrative Professional
  • The Intergenerational Workforce
  • Project Management
  • MS Excel for Administrative Pros: Pivot Tables, Databases, and More
  • Executives and Assistants Working in Partnership
  • Travel Planning
  • Creating an Administrative Procedures Manual
  • What to Do When There's Too Much to Do!
  • Social Media for Administrative Professionals
  • Interactive Roundtable Discussions on important admin topics


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