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The Expert Strategy to make you more Confident and Assertive at Work

If you're confident you can succeed… you will
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Office Management

The expert strategy to make you more confident and assertive at work

At any given moment, you know quite well whether you're switched on or off. You can look around a conference table and pinpoint which of your co-workers are on or off too. When you're switched off, you're low-energy, fearful, jaded, a little sarcastic. When you're on, you're paying attention, helping someone else to complete their thought without cutting them off, and raising your hand to voice an opinion — even when you aren't sure it's right.

"Confident and assertive people don't turn themselves off," inspirational keynote speaker Susan Leahy says. They truly engage in whatever situation they're in. They're willing to share ideas even though they might not be embraced completely, and they try to find the nugget of truth inside even the most oppositional viewpoint. The difference between these stars and those who work in quiet desperation can be summed up by defining the two very separate worlds in which people exist.

What's something great leaders all have in common? They are both confident and assertive. And luckily, confidence and assertiveness are learned skills — ones you can develop to become a better leader. Learn how personal confidence can support your success.

If you too often allow biology to be the space where your actions come from, you're missing out. Your biology always wants to protect you in a difficult moment and doesn't concern itself with long-term consequences. When confronted with a fight-or-flight situation like a tough conversation or high-pressure presentation, your biology just wants to get you out of there in one piece.

This makes your base instincts happy, but succumbing to biology may keep you trapped in introversion. What you need to do is take a deep breath and think, "No, I want to be in my humanity. I want to participate in this. I'm going to create something here. Let's see where this goes."

In your humanity, you get to choose what you want to feel. Assertive people hear the voice of biology saying, "This meeting is scary, don't raise your hand," but they shake it off and go with their humanity. The confident hear criticism come out of a co-worker's mouth, and instead of listening to their biology telling them to "Lash out, it'll feel good," they summon their humanity to roll with the punches.

The result is a firmer, more mature grasp on every situation — and that gets noticed.

Assertiveness is being self-assured and confident without being aggressive. Being confident and assertive resides in your ability to communicate in a way that enrolls listeners and connects them to the vision you create. These are skills that successful people perpetually refine, improve and strengthen. There are always opportunities to practice and build your confidence and assertiveness. Join us Tuesday, August 30, for How to be Confident & Assertive in Business, and you'll find out how to be more confident when interacting with your customers, co-workers and boss.

Pushing forward with the STAY model

Years ago, Leahy took Eleanor Roosevelt's famous quote, "Do one thing each day that scares you," to heart and decided to perform standup comedy. Naturally, she felt nervous, scared and inadequate, and had to try to push herself beyond it toward a target, a positive outcome she visualized before she took the stage.

"Confident people project themselves into the reality they want to create," Leahy says. It's certainly not easy, but remembering the STAY model can help. The acronym stands for Stop Thinking It's About You. Your shyness, your fear of failure and your shaking hands make you crave the easy reward that simply fleeing the moment brings. If you do, you've lost that moment and the chance to build a relationship or assert your viewpoint. Ask yourself "How do I want this moment to turn out for my career and my life, not just the butterflies in my stomach?"

Being assertive: good, being aggressive: not so much

Leahy advises thinking of aggressive communication like arm-wrestling over an idea in a meeting. One person states a viewpoint and it's challenged by another. The next thing you know, they're going back and forth and it becomes competitive; one side is trying to win. "Assertive people," Leahy says, "find a way to reroute people out of competitive communication." They acknowledge there are two or more sides to every issue and think in terms of everyone in the office being on the same team with the same goal.

When a conversation with an aggressive person ends, the aggressive one may have gotten what they wanted — but little by little, they're seen as an intimidator, a little abrasive, a little tough to work with. With each positive interaction though, an assertive person is perceived as fair and rational. And that person gets listened to always — even when on the inside, the butterflies might still be having a field day.

In just 75 minutes, speaker Susan Leahy will help you:
  • Enhance your personal and professional feeling of confidence
  • Attain a more specific understanding about the importance of defining what you want Susan Leahyto think and feel related to the type of work environment you want to create
  • Shift your own personal perception about what confidence is and how it relates to your success in business
  • Gain an understanding of what it means to really lead with a generous offer
  • Explore the 4 work discussions that make you more assertive when communicating.
How to be Confident & Assertive in Business will also explore how being more assertive can lead to more valuable and productive relationships at work. Being assertive starts with making a choice. Being assertive generates energy and re-motivates.

Whether you are a manager running an entire division or support staff helping to effect change, developing and continuing to grow your personal confidence will support your success.

Do yourself a favor and attend this high-energy, practical and informative webinar that will support you in feeling more confident in business and beyond. Register now for this August 30 event!
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