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Dealing with the 24 most Difficult People at Work: The Week in Review

The 3 things to fix in your current handbook BEFORE you make the conversion to an electronic version …
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Business Management Daily
Note to Readers: Business Management Daily is committed to bringing you daily news and advice on the issues that affect your field the most. But, since we know you don't always have time to check up on the trends daily, we've created this weekly roundup of the week's most popular articles, events, advice and products. Enjoy!

Breaking down difficult people: 24 personality types and how to handle them
August 21, 2016
You're done pulling out your hair. You're going to pull out theirs: Ms. Perfectionist and Mr. Put-Down Artist — bald. The Coaster, Space Cadet and Saboteur — bald, bald, and bald! Then, you're going to push the ultimate button and send the rest of those nasty, lazy, dumb-and-dumber people into orbit. Trouble is, jail time could set back your career … Read More

Electronic employee handbooks: Benefits, risks and opportunities
August 22, 2016
Is your employee handbook still an actual book? If so, you're living in the paper past. Converting to a digital handbook will cut costs, make updating easier and — most importantly — erase many of the legal dangers associated with paper handbooks. But e-handbooks involve more than just transferring written documents into a database. One wrong move can actually inject a host of new legal risks. Read More

10 magic phrases that make disciplining employees easy
August 23, 2016
"We need to talk …" At last! Help with one of the most dreaded tasks faced by any manager. Disciplining employees requires a delicate balancing act. Push too hard and you alienate people. Tiptoe around the core issue and you confuse people. It's never easy, and most managers never learned how. When you know what to do and what to say, you can get all your employees back on track smoothly and efficiently. AND it's easy once you know just 10 simple phrases. Read More

How to spot 7 common errors on legal bills
August 24, 2016
If part of your job involves dealing with outside employment law attorneys and reviewing their invoices, know what kind of overcharges to look for. It's a fact: Your attorneys are just as capable of making billing errors as any of your other vendors. But given attorneys' high hourly billing rates, those mistakes can be especially expensive. Plus, the hierarchical structure of most large law firms means your case will probably be handled by many attorneys and support staff. That increases the opportunity for errors to creep into the billing process. Read More

3 strategies for dealing with profanity in the office
August 25, 2016
Everyone gets frustrated, especially at work, and sometimes expletives slip out. While some employees don't mind, others find it offensive. How do you handle profanity in the office? That's what one reader asked recently on our Admin Pro Forum. Read More

Pokémon Go away! Get gamers back to work
August 26, 2016
Unless you have been vacationing in the wilderness for the last six weeks, you can't but help to have noticed the latest electronic device gaming phenomenon — Pokémon Go. It seems as if everywhere one looks, people are walking around, heads down, staring at their smartphone screens, looking for Pokémon. More than 75 million people have downloaded the game since it was released on July 6. What is Pokémon Go? It's a virtual reality game in which players use their phone's GPS capability to locate, battle, capture and train virtual creatures who appear on the screen as if they were in the same real-world location as the player. Players find Pokémon creatures in various locations, including on city streets, in restaurants, on playground swingsets, in stores and even in workplaces like yours. Read More

VIDEO TRAINING: Microsoft SharePoint in a nutshell
August 27, 2016
You've heard of SharePoint, but you're not quite sure what it is, how it can help you, and why you should even invest yourself in finding out. Simply put, SharePoint provides a platform on which to collaborate and share resources. It combines the best of the central repository idea of shared network drives and couples it with the tools that facilitate distribution, communication and the sharing of information. In this video, Microsoft Certified Trainer Melissa Esquibel explains how to use this Microsoft program effectively. Read More

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