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The Key to a Good Admin-Boss Relationship

Advancement skills specifically for admins...
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Office Management

The key to a good admin-boss relationship

"In this job you're supposed to be able to read minds—or, at the very least, you're supposed to ask questions."

That's what Melba J. Duncan wrote in an issue of Harvard Business Review, in which she praised the productivity of executive assistants and lamented that many have been cut from corporate budgets.

The best executive assistants are indispensable. But, initially, many have trouble developing the trust and understanding needed for a strong assistant-boss relationship.

Start here with The Advanced Admin: Professional Skills Workshop.

Trudy Vitti knows how difficult the initial steps of a new assistant-boss relationship can be.

As the executive assistant to Kevin Roberts, the CEO Worldwide of Saatchi & Saatchi, Vitti is the gate through which everyone must pass. After 15 years of partnering, "we have a fabulous relationship," she says.

But it wasn't always so smooth.

Initially, she admits, she was afraid of him. "I didn't know what was important to him," she remembers. "I didn't want to step on his toes."

So she spent nearly a year following directions and observing, trying to pick up the nuances of her boss.

After a year or so, she took a bold step: She offered a different perspective on an issue Roberts was dealing with.

That confidence led to a strengthened relationship between the two. And a mutual understanding grew from that point on.

The Advanced Admin: Professional Skills Workshop is designed to assist you, the advanced administrative professional, with perfecting your skills so you continue to excel. Register for this August 25th event.

"Once you get to that understanding," she says, "everything seems to flow more smoothly. He'll tell me if there's something I could do better, or something I misjudged. I'll say, OK, and I don't have hard feelings about it."

As a result, Vitti can now confidently act on Roberts' behalf for days at a time in the office, particularly when he's out of the office. "After we developed a trust and understanding, even our management team runs things past me."

But, she cautions, the relationship wasn't something that could be rushed. Confidence builds slowly. Roberts later told her, "Three months into the job, I didn't think you were going to make it."

She smiled and replied, "I wasn't sure I wanted to stay."

With The Advanced Admin: Professional Skills Workshop, you'll better understand why learning, practicing and perfecting the following skills can propel you forward in the profession:
  • Managing up effectively
  • Christy CrumpOvercoming the five dysfunctions of a team
  • Understanding interpersonal relationships
  • Being assertive rather than aggressive
  • Identifying and managing work styles and behaviors
The Advanced Admin: Professional Skills Workshop, presented by master trainer Christy Crump, will leave you equipped to be a leader in your company and a partner with your supervisors. We'll also give you a valuable list of resources for administrative professionals to use as you strive to become an expert in your field. Register today!
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