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8 Important Business Etiquette Rules to Follow at Work

There's a certain type of know-how that makes you invaluable to your boss...
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Office Management

8 important business etiquette rules to follow at work

Office rules are constantly evolving as new technology and trends show up in the workplace. Forbes career and leadership writer Susan Adams offers an updated list of business etiquette.

There's a certain kind of know-how that makes you invaluable to your boss. Every time a delicate office problem or uncomfortable circumstance arises, your special knowledge will make you an invaluable ally. Get started now with Mastering Business Etiquette & Protocol.

• Treat cubicles like offices. Knock before you enter and ask if it's a good time to talk.

• Call ahead. Instead of showing up unannounced at a colleague's office or cubicle to chat, call or email to set an appointment first. Ask what time would be good for them.

• Avoid voice mail. If you know someone is out, send an email instead. And don't send an email at odd hours. Save it for the workday.

• Email employees only during the workweek. Don't send emails—especially to-dos—on the weekends.

You can put the techniques in Mastering Business Etiquette to work for you immediately. No one will know you're using them. You will simply look and feel more confident – more at ease. Just think how your calm savoir-faire will boost your self-confidence! Start now!

• Twenty-four hours is an acceptable response time to the boss's weekend emails. If your boss ignores the previous rule, don't feel like you have to reply immediately. You can give it a day. Set boundaries around your time.

• Leave phones and headphones at your desk. Tuning out the world with headphones or by checking email suggests you want to be left alone, but hallways and elevators can be social or collaborative spaces. Use them as such.

• Eating other people's food is stealing. Don't take things that don't belong to you from the fridge.

• Dress to impress. You may not need a suit, but put on something nicer than an old T-shirt.

— Adapted from "The New Rules of Business Etiquette," Susan Adams, Forbes.

By showing you how to act in almost every business situation – by giving you new ease and grace – Mastering Business Etiquette will help you be more confident with others … less likely to feel Mastering Business Etiquette & Protocolunnerved or embarrassed.

The fact is, people are naturally drawn to a self-confident person. Mastering Business Etiquette gives you an assurance that others will notice and envy.

It's a snowball effect: The more poised and confident you are, the more people will like and admire you, which in turn will boost your confidence even more, and so on. Get your copy here!
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