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Two in three senior business decision-makers in the UK think artificial intelligence (AI) will help them make the customer experience better by providing them with new data, and half hope to automate tasks so their human workers can add value in new places. But there are many concerns as well, including about the nature of AI itself.
 
 
In the UK, AI Wanted to Improve Customer Experiences
 

Two in three senior business decision-makers in the UK think artificial intelligence (AI) will help them make the customer experience better by providing them with new data, and half hope to automate tasks so their human workers can add value in new places. But there are many concerns as well, including about the nature of AI itself. Read Article

 
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Can You Detect When Digital Customers Are Struggling?
 

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So You Think You Know Programmatic Video?
 

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Marketing in China: Zanadu Offers New Travel Experiences with Virtual Reality
 
Dirk Eschenbacher, founding partner of Zanadu, a China-based lifestyle online travel agency and online lifestyle media company, talks about the virtual reality (VR) market in China.
 
An interview with:
 
Dirk Eschenbacher
Founding Partner
Zanadu
Making Multichannel Marketing Work: Four Tactics Required for Omnichannel Success
 

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