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What has Honest John been asked this week?

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Could you suggest a good Navigation system?

I have a 2013 Nissan Note with built-in Navigation and Nissan Connect. The Navigation repeatedly fails to recognise the original SD card. Are there any aftermarket replacement units that would perform better that I could slot into the dashboard space?

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Which dash cameras do you recommend?

Which dash cameras do you recommend?

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Should I use Shell V-Power in my 1.2 Puretech engine?

I have Vauxhall Crossland X 1.2T 130PS and intended to use Shell V-Power fuel to keep the components as clean as possible. After reading the owners manual, it recommends 95 Ron - 98 Ron. As Shell V-Power is 99 Ron, would this be suitable to use in this engine or should I use BP Ultimate, which on the pump says 97 Ron? I don't want to cause any damage with a higher Ron than manufactures recommend.

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Should I get a hybrid car or an EU6 diesel?

I'm looking at replacing my Honda FR-V with a Lexus NX or Land Rover Discovery Sport. My heart is with Land Rover, but build quality seems to be an issue and I worry at the potential lifespan of diesels with pollution issues. The NX looks capable, gets good reviews and might be a cleaner option. I generally make short journeys with a few two hour motorway runs, have two large teenage boys to carry and tend to keep a car for a long time (10 years or so). Which would you go for and is there another car out there I have overlooked?

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The clutch in our Octavia failed after only 10,000 miles - should Skoda cover the cost?

The clutch in our our 2015 Skoda Octavia VRS has failed after just over 10,000 miles, which the dealer has told us is not covered under warranty. I'm well aware that clutches are considered wearing items, but in many years of driving I've never known a clutch fail after 10,000 miles. Furthermore, we originally reported an intermittent slipping issue to the dealership at the first service (5200 miles), but when we picked the car up they had only carried out the chargeable work and told us to bring it back again. We have now been presented with a potential bill for nearly £900 to have the clutch repaired, which the manager told us should actually be nearly £1200 but they are knocking three hours labour off as a goodwill gesture. Neither Skoda UK, nor the dealer, are willing to accept anything other than it's down to driving style and their clutches are only warrantied for six months/6000 miles. There are also other issues with the car blowing smoke while cold (we were told this is normal). There's also an oil warning light on, according to the dealer this is a sensor which shows that the oil is of insufficient quality. Funny that considering they are the ones who put the oil in there. Do we have any legal grounds to pursue Skoda or the dealer, which will enable us to get the clutch replaced for free?

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Volkswagen's warranty won't cover the paint defect on my Golf - how do I pursue this matter?

I purchased a Volkswagen Golf GTI about two years and nine months ago. I've now noticed paint peeling off both rear wheel arches. Volkswagen's warranty team has declined my warranty claim on the basis that the problem was caused by "external influence". They suggest stone chips, which I find incredible bearing in mind the problem affects both arches and no other part of the car. The decision was apparently made on the basis of paint depth readings (which proved no previous damage) and photographs only. They will not produce any documents to show how they reached this decision or indeed to explain it. They will not alter their position and say if I wish to pursue the matter I will need to instruct a paint expert at my own cost. I think this is unfair as it attempts to shift the burden of proof on to me. I wonder if you might be able to offer any guidance in this matter please.

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Would a pick-up truck be suitable for off-roading and city driving?

Following your advice five years ago, I purchased an old Range Rover Sport - which I loved and was very practical with a reasonable amount of off road use. Rather rashly, but sensing some expensive repairs on the horizon, I chopped it in for a run out model of the Mercedes-Benz E-Class Estate about 18 months ago. I have been underwhelmed with the E-Class. While it's good for the 80 per cent of long distance motoring I do, it is not at all practical for the 20 per cent of off roading that I still do. I'm not in a position to trade back up to a Range Rover Sport or new Land Rover Discovery yet, so I've been considering changing to a double cab and canopy pick-up. I have about £15,000 - £20,000 to spend until the Range Rover Sport comes back into reach. Is that sensible for the balance of on road/off road driving I do? What would be most comfortable for the on road miles, assuming all the pick-ups are likely to be more than capable of the occasional off road stuff?

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What's the best was of selling my Mazda MX3?

I've been trying to sell my Mazda MX3 for two months. What's the best way of selling a used car with moderate mileage (92,345) compared to its age (1997)?

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Given the decline in diesel car prices - how will this affect leasing prices next year?

Given what is reported to be happening to used diesel car prices, what effect is this likely to have on leasing prices for early next year?

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Our new Jaguar XE is faulty - what do we do if the dealer won't accept our rejection within 30 days?

Do you know if there is a problem with the new Jaguar XE petrol Ingenium engine when coupled with the auto gearbox? Our new model lurches when going down through the lower gears. At first, the dealer agreed there was a fault and attempted a repair, but then said "all the petrol ones do that" - as if that makes it alright. We rejected the car within 30 days, which the head of the business initially verbally agreed to - but after the 30 days he said Jaguar must agree as they will not allow a rejection without Jaguar’s agreement. They will not put anything in writing.

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My new car has been broken into twice recently - is this done through keyless entry?

I have a 2017 BMW X3. It was broken into two times in less than eight weeks, perhaps using some sort of keyless entry. In both cases, there wasn’t any physical damage to the car. On the second incident, which happened today, all doors were left wide open. I live in a gated community in San Jose, CA. I was wondering if there has been any similar incidents with 2017 BMWs?

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Is turbo cool down necessary for modern cars?

I've just acquired my first turbo car, a Renault Megane GT Sport and am somewhat unclear about the need for turbo cool down. My manual doesn't mention it and the dealer says its not necessary on modern cars. Am I correct in assuming that the turbo reacts to throttle demand, if so it feels like a 20 to 30 mph drive across town will hardly heat up the turbo enough to require a cool down. Similarly what about a steady motorway cruise at pretty much constant speed. It seems faintly ridiculous to sit with the engine at idle for two minutes after a gentle 10 minute drive at 30mph to the nearest Tesco. I'm really keen to look after my motor. Can you give me some meaningful advice?

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I was charged by a French car hire company for a driving violation - is this a scam?

I hired a car at Toulouse airport for 10 days in June. I'm unaware of any traffic violation during the hire, but late in July I received a letter from the car hire company telling me that they gave my details to the French police in connection with a violation. The hire company charged me €35 for their trouble. It is now late September, two months later, and I have heard nothing from the French police about any violation. Is this a hire company scam?

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Do I need anything else replaced when a cam belt is changed?

I have a 2009 Renault Clio, which has done 3500 miles. According to Renault, it needs a new cam belt. They recommend that the tensioner and the water pump should be replaced, but nothing else needs done. Is this correct, or should I pay extra to have the belt replaced as well?

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Why is there an eight month wait on the Mercedes-Benz C-Class hybrid?

I ordered a new Mercedes-Benz C-Class Estate plug-in hybrid over two months ago. I've now been told by the dealer that delivery will not be until March 2018 due to a shortage of engines. Do you think that this is a serious technical issue that Mercedes-Benz is trying to deal with, in which case should I cancel my order whilst I still can?

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What's the best plug-in DAB kit?

My wife has generously said she'll get a DAB kit for my Kia Sportage after the garage quoted me a big sum to get the current radio unit removed and replaced. There seems plenty of options available. Any thoughts on which is the best kit or plug-in to go for?

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Can I drive a friend's vehicle if it's covered by a trade insurance policy?

Can I drive a friend's vehicle if it's covered by a trade insurance policy? I'm insured fully comprehensive on my own vehicle.

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My friend's premium increased after he reported a fraudulent claim - how do we proceed?


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