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What has Honest John been asked this week?

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What's the best way to prevent keyless entry car theft?

How can I protect my keyless entry car from being stolen?

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My daughter unknowingly bought a very faulty car online - what can she do?

My daughter bought a car on Gumtree, which has turned out to have lots of dangerous faults. She and her daughter drove it 300 miles home without knowing. The seller is being hostile and claims no responsibility. The MoT looks dodgy but it checks out on the official website. The DVSA is not being helpful. What can we do?

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I reversed into a car while parallel parking - should I admit liability?

I was reversing back into a parking space parallel to the kerb. I was facing the direction of the traffic coming towards me, so I reversed a metre or so to get a better view of the traffic coming towards me. Unknown to me, a car pulled in behind me, which I then hit. I had looked in my rear view mirror when I started reversing and I'm positive the car wasn't there. Do you think I should say I'm not liable to pay for a minor dent on the side of the other cars bonnet? We have only exchanged phone numbers. Our children attend same school.

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My classic car shows no MoT status on the DVLA site - is that normal for MoT exempt vehicles?

I took my V5, insurance certificate and V112 (MoT exempt declaration) to the post office to tax my 1968 Morris Minor, which was currently SORN'd and is classed as 'Historic' on the V5. On the DVLA website, the VED status is now shown as 'taxed'. However, the MoT status is shown as 'no results returned'. Will I get pulled over by the police if I drive my car?

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How can Ford justify increasing tax on my new car by £300 if the WLTP hasn't been introduced yet?

The Worldwide Harmonised Light Vehicle Test Procedure (WLTP) is being introduced for all new cars registered from 1 September 2018 and the new car I had ordered from Ford in May 2018 will not be delivered until July 2018. Yet, Ford has increased the tax band in anticipation and added it to my bill (£205 to £515). How can they justify the increase if the tests aren't introduced until September 2018?

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I unknowingly bought a remapped van - do I have to pay to fix the problems this remap has caused?

I bought a 2013 Volkswagen Transporter from a Volkwagen commercial van dealer in Wales six months ago. I've already had the van back there for a couple of warranty issues, but recently an engine management light has appeared as well. I took it to a more local Volkswagen commercial dealer for convenience. The local dealer replaced the EGR under the warranty, but as soon as I drove it out of the garage the warning light came on again. The local garage now say that the engine has previously had a re-map, which may be causing the issue. The local garage are saying it needs a new ECU to overcome the issue, but this is not covered by the warranty. I'm awaiting a reply from the primary dealer. Can you offer any advise as to whether this can be classed as a warranty repair?

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Do you recommend ceramic polish to protect paintwork?

I've been looking at wrapping or ceramic polish to preserve my car's paintwork and keep it looking good. Wrapping is pretty pricey, so what do you think of the ceramic polish paint treatment?

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I bought an approved used car in 2015, is it fair that I now have to pay £400 for a waterpump replacement?

I own a 2011 Mercedes-Benz C-Class, which was bought in June 2015 as an approved used car from Mercedes Bristol with 68,000 miles on the clock. The car has been dealer maintained since new, except for one service in 2016. The car has now done 125,000 miles. A leaking water pump was recently diagnosed by my local Mercedes-Benz dealer in Cheshire, which they've quoted a total price of £408 to replace. Neither the dealer nor Mercedes-Benz UK are willing to offer any contribution towards the cost of replacing the pump, despite my claim that the wear and tear on this item is potentially beyond the control of the driver. Mercedes-Benz claim that the age and mileage of the car prevents them from making any contribution towards costs. Are Mercedes being unreasonable here?

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Following an accident in a CCTV-monitored car park, can I request the footage of the incident?

My granddaughter has the customary black-box installed by her insurance company in her Vauxhall Adam. As she was driving in the car park she parks at for work, another motorist (with a passenger) reversed out of a bay they had just driven into. The collision caused considerable damage to the nearside of my granddaughter's car, shaking her up but thankfully she suffered no injuries. The car park has security cameras. Do the public have any rights to see footage from such cameras in a public place or is it a question of going to the company that owns/monitors them? If they did allow my granddaughter to see the footage, is any kind of fee involved and would she be entitled to a copy, even if such a copy was her recording the incident from a screen onto her mobile phone? I imagine such companies only retain the footage for a limited period. The police are not involved and there are no independent witnesses.

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A driver made a fraudulent claim against me - should I go to court or settle to save myself the hassle?

A van driver is claiming I damaged his van while I was reversing into a car park bay. I know for sure I did not hit his van. There are no marks on my car, so nothing to prove I dented his van. I took photos on the spot and supplied the same to my insurance company. I believe the scratch on the van is from a previous incident and the driver is just trying to blame it on me to save himself the cost that his company may claim from him. This happened in May 2017 and our insurance companies got involved, but the other party never shared any proof of damage from their side. I thought the matter was closed since there was no further communication since September 2017. However, I've just received another letter from the third party now claiming to go to the court. What shall I do? Settle it as it's not a big amount or let it go to court and stick to my guns as I know it's a fraudulent claim.

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What are the implications of buying a Cat D van?

I am looking at buying a Volkswagen Caddy van which has been categorised as a Cat D but looks in good condition. What are the insurance implications for such a vehicle?

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Are three cylinder engines reliable?

Are three-cylinder engines reliable?

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I need a practical second-hand car - what do you suggest?

I am looking for a second-hand vehicle with plenty of space for gardening, surfboards, grandchildren etc. I have had several Volvo estates but my wife and I are now retired and need something a bit higher off the ground for getting in and out of! Your advice would be appreciated.

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Does my 47-year-old Land Rover need an MoT?

I have owned my Land Rover Series.2A 88 for 47 years and have made no changes except to replace batteries and exhausts. It is used on a daily basis. Under the new MOT 40 year rules do I still need an MOT?

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My 2012 car failed its MoT due to a faulty DRL - is this right?

A couple of days ago my 2012 BMW 520d failed its MoT due to O/S DRL not working. The dipped and high beams worked fine. It cost me almost £800 to change the whole headlight and the DRL module to pass the MoT. Are they right to do that as my understanding is that DRL rule has changed just last month and only apply on new cars and effectively applicable from 2021. As my car is from 2012, I'm not sure if it applied on my car?

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Why is the ride unsettled in my 1990 Saab 900?

I have recently purchased a 1990 Saab 900 auto. It has travelled 126,000 miles.The full service history does not show any replacement of suspension parts. The ride is unsettled and it rolls when cornering more than previous Saabs I have owned. If I replace the shock absorbers, should I also consider the springs and perhaps relevant suspension bushes?

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Why does the temperature of the oil in my car keep rising when I am driving?

Why does the temperature of the oil in my Volkswagen Touran keep rising when I am driving?

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