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The 10-Point: My Guide to the Day's Top News

The Wall Street Journal
Good morning,
The Road to Damascus
The Trump administration Monday held out the prospect of wider retaliation against Syria and signaled a new push to remove the country’s divisive leader ahead of Secretary of State Rex Tillerson’s meetings with President Bashar al-Assad’s Russian allies. Coming days after the first targeted U.S. military strike against the forces of the Syrian leader, the trip by Mr. Tillerson has taken on far-reaching strategic and diplomatic importance, both in defining U.S.-Russian relations and in potentially clarifying the Trump administration’s mixed signals over the Syrian civil war. Mr. Tillerson met with his counterparts from the Group of Seven leading industrialized nations in Italy. White House press secretary Sean Spicer said another chemical attack or the use of barrel bombs by the Syrian regime could result in another U.S. strike.

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The Wells Way
A new report on the sales scandal at Wells Fargo portrayed the bank’s former chief executive as a tone-deaf leader who protected an irresponsible lieutenant and worked for board members who didn’t keep the pair in check. The report also said Wells Fargo’s board would claw back an additional $75 million in pay from former Chief Executive John Stumpf and the lieutenant, former retail-bank chief Carrie Tolstedt, bringing the total money clawed back from current and former executives to $182.8 million. Meanwhile on Monday, another company was at the center of a customer service breakdown when United Airlines drew widespread criticism for having a passenger forcibly removed from an overbooked flight, an incident that threatens to further damage the reputation of a carrier recovering from a proxy fight and leadership upheaval. Social media lighted up with videos showing a man screaming as he was dragged off the plane at Chicago’s O’Hare International Airport.
Game Changer
As outsourcing sweeps through almost every industry in the U.S., the videogame business looks a lot like the workplace of the future. It has become standard in the $75 billion industry for a lean core of in-house employees to focus on the most important jobs, with the rest hired out to layers of contractors and subcontractors. Of the 120 people who work on the hit game “Rocket League,” 40 or 50 are contractors. “Rocket League,” created by Psyonix, has amassed more than 29 million players in less than two years. The industry’s contractor-heavy model resembles Hollywood studios, though longtime work practices and unions in the movie business provide a safety net for many actors and writers. People who make videogames are often hired quickly—and then let go just as fast.
Tough Love
Planned group interventions, long used to encourage people with drug or alcohol addictions to get treatment, are increasingly being staged by family members and friends to support loved ones struggling with other issues. A group approach can be effective because it magnifies the message—“we are all concerned about you”—and offers the person who is struggling a support network to rely on. These days, many therapists recommend a gentler, kinder model of intervention that honors rather than shames the person. The family intervenes early instead of waiting for their loved one to spin completely out of control. We offer tips, such as inviting the person you are worried about to the intervention, rather than broadsiding him or her with a room full of concerned people ready for confrontation.
A Special Note
Congratulations are in order for the Journal’s columnist Peggy Noonan, who was awarded a Pulitzer Prize for commentary for her incisive coverage of the 2016 presidential election, in particular her prescient pieces on President Trump and the political uprising his candidacy represented.
TODAY'S VIDEO
The Newest Justice
That Was Painless
President Trump capped the yearlong battle over a Supreme Court vacancy Monday by presiding over the judicial oath of Neil Gorsuch, a Colorado jurist expected to restore the court’s conservative majority.
TOP STORIES
U.S.

An Indiana Town’s Big Bet on International Business Pays Off

Five Big Players Steer Trump’s Foreign Policy Toward the Mainstream
WORLD

A Day After Attack, Grief Turns to Anger for Egypt’s Christian Minority

Le Pen Faces Anger Over Comments Playing Down French Holocaust Role
BUSINESS

U.S. Steelmakers Press Their Luck With Price Increases

Toshiba Warns It May Be Unable to Stay in Business
MARKETS

Small-Caps Are Losing the Earnings Race

Auto Insurers Chase an Elusive Motorist: The Uber Driver
NUMBER OF THE DAY
8.8%
The stake Jana Partners has built in Whole Foods along with several allies. The activist investor wants the organic grocer to accelerate its turnaround and explore a possible sale, increasing pressure after its rapid growth stalled.
QUOTE OF THE DAY
I have apologized to the Barclays board, and accepted its conclusion that my personal actions in this matter were errors on my part.
Barclays Chief Executive Jes Staley, who is under investigation by U.K. and U.S. regulators after he tried to unmask a whistleblower who criticized his hiring of a longtime associate for a top job.
TODAY'S QUESTION
Going back to our story above, what are your thoughts on the United incident? Send your comments, which we may edit before publication, to 10point@wsj.com. Please include your name and location.
—Compiled by Margaret Rawson
READER RESPONSE
Responding to yesterday’s question on investors buying record volumes of new bonds, Jay Davidson of Colorado said: “There is a counterparty to any bond sale and that is the bond issuer. Those issuing bonds are locking in their financing costs in anticipation of higher interest rates later.” Slade Howell of North Carolina wrote: “With interest rates on the rise, and equity earnings projected to be at recent highs, buying bonds in significant amounts defies conventional investment wisdom. Perhaps this represents the simple strategy of taking profits from the recent stock run-up at a time when taxes can be delayed a year and parking the gains in bonds for save keeping.” And Dolores Yvars of New York commented: “Investors gave the Trump election a rousing thumbs-up and now are just hedging their bets.”

This daily briefing is named “The 10-Point” after the nickname conferred by the editors of The Wall Street Journal on the lead column of the legendary “What's News” digest of top stories. Technically, "10-point” referred to the size of the typeface. The type is smaller now but the name lives on.

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