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Managing Public Service Outcomes: Making a Real Difference
March 18, 2015. Manchester Conference Centre

We have been delighted by the level of interest in our Managing Public Service Outcomes: Making a Real Difference conference and tickets are going quickly. If you would like any further information about the event please feel free to contact me on the number below.

Public service delivery continues to undergo transformation, with the objective to provide quality and effective services. The protracted period of austerity has required a total redesign of how ‘people-centric’ services can be delivered with an emphasis on better value and efficiency.

At Managing Public Service Outcomes: Making a Real Difference, delegates – whether providers or commissioners – will receive a step-by-step guide as to how to manage their outcome programmes. A line-up of expert speakers with in-depth knowledge will highlight the issues and provide possible solutions that delegates can take back and implement within their own organisations. A series of case studies and examples of best practice will be showcased within the comprehensive conference programme. Throughout the day there will be ample time for networking, knowledge sharing, debate and discussion all engineered to enhance delegates’ experience.

Secure your place today - Click Here To Register

Confirmed speakers include:

  • Ben Lucas, Chair of Public Services, RSA
  • Anne Kazimirski, Deputy Head of Measurement and Evaluation New Philanthropy Capital
  • Helen Sharp, Commissioning Manager at London Borough of Lambeth

Subjects to be discussed include:

  • Accounting for outcomes not outputs
  • Evaluating outcomes
  • Outcomes based commissioning
  • Sharing Best Practice in delivering outcomes in the Criminal Justice System
  • Sharing Best Practice in delivering outcomes in the Healthcare System
  • Sharing Best Practice in delivering outcomes in Local Public Services

Benefits of attending include:

  • Gain a greater understanding of outcomes and impacts
  • Why the shift to outcomes based public services?
  • Help for providers to develop their outcomes programme
  • Learn more about defining outcomes
  • Explore measuring impacts
  • Show accountability and transparency in reporting
  • How does commissioning for outcomes differ from outputs?
  • What training for skills is required?
  • How to know which tools and methodologies to use
  • Hear how it works in practice
  • What does PbR and SIB involve?
  • Discover how outcomes are achieved across a variety of sectors
  • Network with colleagues and peers
  • Work towards solutions through interactive sessions

If you would like to know more about this event, please click here for more details and to register your place - alternatively, reply to this email and we will come back to you as soon as possible.

Click Here To Register


Jonathan Smith
Delegate Coordinator
Open Forum Events

Tel No: 0161-376-9007

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